Privacy Policy
Last updated: 2026
The Digital Reset™ (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and the rights you have under UK GDPR and the Data Protection Act 2018.
1. Who We Are
The Digital Reset™ Contact: Karen Wale Telephone: tbc Email: hello@digitalreset.co.uk Website: digitalreset.co.uk
2. Information We Collect
2.1 Information you provide directly
We may collect personal information when you:
- Submit an enquiry
- Request licensing information
- Register for updates
- Leave a comment on the website
- Upload media
- Complete forms or assessments
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help with spam detection.
An anonymised hash of your email address may be shared with Gravatar to display your profile image.
2.2 Information collected automatically
We may collect:
- Device and browser information
- IP address
- Cookie preferences
- Interaction with embedded content
- Pages visited and time spent
If you upload images, please avoid including embedded location data (EXIF GPS), as visitors may extract this information.
3. Cookies
We use cookies to improve your experience and support essential site functionality.
Examples include:
- Convenience cookies for saving your name/email when commenting (stored for one year)
- Temporary cookies to check if your browser accepts cookies (deleted when you close your browser)
- Login and screen‑preference cookies (lasting between two days and one year)
You can manage or disable cookies through your browser settings.
4. Embedded Content
Articles may include embedded content (videos, images, articles). Embedded content behaves as if you visited the external website directly and may collect data, use cookies, or track interactions.
5. How We Use Your Data
We use personal data to:
- Respond to enquiries
- Provide licensing information
- Deliver Digital Reset™ services
- Improve website functionality
- Maintain security and prevent spam
- Analyse engagement and performance
- Comply with legal obligations
We do not sell or share your data with third parties for marketing.
6. Who We Share Your Data With
If you request a password reset, your IP address may be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
We may also share data with trusted service providers who support our operations (e.g., hosting, analytics, email delivery), under strict confidentiality agreements.
7. Data Retention
Comments and their metadata are retained indefinitely to recognise and approve follow‑up comments automatically.
For registered users (if applicable), we store the personal information provided in their profile. Users may view, edit, or delete their information at any time (except username). Website administrators can also access and edit this information.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request an exported file of your data
- Request correction or deletion of your data
- Withdraw consent
- Object to certain processing
- Lodge a complaint with the ICO
Requests can be made via info@digitalreset.co.uk.
Deletion requests do not apply to data we must retain for legal or security purposes.
9. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.
11. Contact
For questions about this Privacy Policy or your data rights:
The Digital Reset™ Email: hello@digitalreset.co.uk Telephone: 07970 000 000